Ideally suited to Koi ponds
Wide range of set points from 5°C to 40°C (according to application)
1°C differential to restart
Professional 8, 10 and 15 models supplied with mains cable and UK plug for use with RCD protected outside sockets without need for additional electrical connections
Inverter model is suitable for all year round heating / cooling
Remote input for external third party thermostatic management, for example RS PRO On/Off Temperature Controller
Not sure what size heat pump you need? Use our sizing guide or request a free quote
Videos
Wi-Fi connection and troubleshooting
Controls and parameters explained
Touchscreen controller overview
Intex hose connection kit
Key features
Four year parts and labour warranty and ten years on compressor and heat exchanger (parts only after year four)
Wi-Fi connectivity built-in – requires iOS / Android ‘Smart Life’ App (requires Wi-Fi network with suitable signal strength)
Preset modes; Boost mode maintains high heat output for fastest heating, Silent mode for night time running, Eco mode for most efficient running and the intelligent Smart mode for maximum flexibility
User-friendly high end touch screen controller, flush fitting colour LCD – watch video
High quality matt finish powder coated galvanised steel casing with integral fan outlet and heat exchanger inlets
Professional 8, 10 and 15 models come fitted with 2.8m mains cable and UK plug
Power usage log shows how much energy has been consumed in each running mode
Advanced Parameters for full control of heat pump settings, running status and fault history
Automatic software update via internet (no need for engineer to callout to update)
External Control allows remote access to diagnostics and parameters for resolving setup issues and potential fault finding
Timer operation and secondary Silent mode timer, ideal for night time running
Heats and cools, set temperature selectable from 5°C to 40°C
Extended season model works down to -15°C, automatic hot gas defrosting
1½ inch / 50mm female glue socket water connections
High efficiency performance with advanced stepless DC inverter system that automatically controls the running speed of the compressor and the fan
Low noise airstream design for very quiet operation, average sound level <30 dB(A) at 10 metres
Stepless twin rotary inverter compressor and DC brushless fan motor
EEV throttling technology adjusts the gas flow and increases COP by up to 20%
Spiral Titanium heat exchanger is 40% more efficient than standard titanium heat exchanger
R32 gas for environmentally friendly operation
Winter cover included (excluding Professional 41)
Four year parts and labour, ten years on compressor and heat exchanger (parts only after year four)
Documentation
Specifications
Manual
COP curves
Case study: Large pool
Specifications
Heating Capacity A27/W27 |
4.2 ~ 8.6 kW |
Max. Input Power |
0.48 ~ 1.21 kW |
Heating Capacity A15/W26 |
2.4 ~ 5.75 kW |
Max. Input Power |
0.45 ~ 1.15 kW |
Max. Current |
7.5A |
Minimum Fuse (C Type MCB) |
2.8m cable and UK plug fitted |
COP A27/W27 |
7.15 ~ 16.58 |
COP A15/W26 |
5.02 ~ 8.16 |
Voltage |
230V |
Compressor |
GMCC (Midea/Toshiba) |
Refrigerant |
R32 |
Noise Level (10m) |
<29db |
Nominal Flow |
3~5m³/h |
Water Connections |
1½ inch |
Dimensions (L x W x H) |
870mm x 380mm x 653mm |
Weight |
43Kg |
Wi-Fi Connectivity |
Built-in* (Requires Smartphone App) |
Heating Capacity A27/W27 |
5.5 ~ 10.70 kW |
Max. Input Power |
0.65 ~ 1.4 kW |
Heating Capacity A15/W26 |
3.75 ~ 7.5 kW |
Max. Input Power |
0.73 ~ 1.43 kW |
Max. Current |
9.5A |
Minimum Fuse (C Type MCB) |
2.8m cable and UK plug fitted |
COP A27/W26 |
7.62 ~ 17.55 |
COP A15/W26 |
5.25 ~ 8.55 |
Voltage |
230V |
Compressor |
GMCC (Midea/Toshiba) |
Refrigerant |
R32 |
Noise Level (10m) |
<29db |
Fan Direction |
Horizontal |
Nominal Flow |
4~6m³/h |
Water Connections |
1½ inch |
Dimensions (L x W x H) |
870mm x 380mm x 653mm |
Weight |
47Kg |
Wi-Fi Connectivity |
Built-in* (Requires Smartphone App) |
Heating Capacity A27/W27 |
7.2 ~ 14.5 kW |
Max. Input Power |
0.74 ~ 1.91 kW |
Heating Capacity A15/W26 |
4.33 ~ 10.45 kW |
Max. Input Power |
0.93 ~ 2.01 kW |
Max. Current |
11.5A |
Minimum Fuse (C Type MCB) |
2.8m cable and UK plug fitted |
COP A27/W27 |
7.60 ~ 17.52 |
COP A15/W26 |
5.20 ~ 8.53 |
Voltage |
230V |
Compressor |
Mitsubishi |
Refrigerant |
R32 |
Noise Level (10m) |
<29db |
Fan Direction |
Horizontal |
Nominal Flow |
5~7m³/h |
Water Connections |
1½ inch |
Dimensions (L x W x H) |
870mm x 380mm x 653mm |
Weight |
52Kg |
Wi-Fi Connectivity |
Built-in* (Requires Smartphone App) |
Heating Capacity A27/W27 |
9.57 ~ 18.9 kW |
Max. Input Power |
0.99 ~ 2.85 kW |
Heating Capacity A15/W26 |
6.02 ~ 13.8 kW |
Max. Input Power |
1.1 ~ 2.75 kW |
Max. Current |
18.48A |
Minimum Fuse (C Type MCB) |
25A |
COP A27/W27 |
6.63 ~ 17.05 |
COP A15/W26 |
5.01 ~ 8.25 |
Voltage |
230V |
Compressor |
GMCC (Midea/Toshiba) |
Refrigerant |
R32 |
Noise Level (10m) |
<30db |
Fan Direction |
Horizontal |
Nominal Flow |
7~9m³/h |
Water Connections |
1½ inch |
Dimensions (L x W x H) |
1020mm x 408mm x 715mm |
Weight |
62Kg |
Wi-Fi Connectivity |
Built-in* (Requires Smartphone App) |
Heating Capacity A27/W27 |
13.95 ~ 25.7 kW |
Max. Input Power |
1.82 ~ 5.6 kW |
Heating Capacity A15/W26 |
9.31 ~ 17.85 kW |
Max. Input Power |
1.73 ~ 3.96 kW |
Max. Current |
25.50A |
Minimum Fuse (C Type MCB) |
32A |
COP A27/W27 |
5.92 ~ 15.0 |
COP A15/W26 |
4.50 ~ 8.01 |
Voltage |
230V |
Compressor |
GMCC (Midea/Toshiba) |
Refrigerant |
R32 |
Noise Level (10m) |
<30db |
Fan Direction |
Horizontal |
Nominal Flow |
10~13m³/h |
Water Connections |
1½ inch |
Dimensions (L x W x H) |
1020mm x 408mm x 715mm |
Weight |
72Kg |
Wi-Fi Connectivity |
Built-in* (Requires Smartphone App) |
Heating Capacity A27/W27 |
20.15 ~ 41.15 kW |
Max. Input Power |
4.5 ~ 7.43 kW |
Heating Capacity A15/W26 |
13.92 ~ 33.72 kW |
Max. Input Power |
2.1 ~ 7.45 kW |
Max. Current |
36.0A |
Minimum Fuse (C Type MCB) |
40A |
COP A27/W27 |
6.78 ~ 15.02 |
COP A15/W26 |
5.2 ~ 8.05 |
Voltage |
230V |
Compressor |
GMCC (Midea/Toshiba) |
Refrigerant |
R32 |
Noise Level (10m) |
<45db |
Fan Direction |
Twin Horizontal |
Nominal Flow |
17~20m³/h |
Water Connections |
1½ inch |
Dimensions (L x W x H) |
1170mm x 451mm x 1389mm |
Weight |
138Kg |
Wi-Fi Connectivity |
Built-in* (Requires Smartphone App) |
What is COP?
COP stands for Coefficient of Performance
COP is quoted as a number, such as 17.55
For each kW of energy input, 17.55kW would be output
The higher the output, the lower the running costs
Installation
If you are thinking of heating your pool you should cover the pool when not in use as 80% of heat loss occurs through surface evaporation, a separate solar or bubble cover is a worthwhile investment if you don’t have an existing cover.
With an above ground pool it is especially important to keep it covered as these pools are not well insulated against heat loss – additional insulation around the sides and bottom of an above-ground pool can help to retain valuable heat – in fact properly insulating your pool can extend your season or even reduce the size of heat pump required.
The Professional 8, 10 and 15 models come fitted with a 2.8m mains cable and UK plug as standard, making them suitable for RCD protected outdoor sockets, this cable can be removed and the unit can be hardwired if required.
The other heat pumps in the Professional range will require electrical installation by a qualified electrician, the use of a Miniature Circuit Breaker, slow type (C or D curve) is recommended. Full installation guidelines can be found in the user manual including the required cable size.
The electrical connection marked water pump should not to be used for connecting your pump if using a sand filter as flow protection on the heat pump will switch the power off preventing backwash operation (flow is reversed during backwashing).
Water inlet and outlet connections are 1½ inch / 50mm female glue sockets across the range, the supplied unions can accept optional hose tails for connecting 32mm or 38mm flexible hose.
If the flow rate through your heat pump is too high it can take longer to heat your pool or you may struggle to achieve your desired temperature, our bypass kit for above ground pools optimises the flow rate to maximise the heat transfer to your pool water. A bypass kit also allows the circulation and filtering of pool water without heating and for winterising your heat pump.
The Remora Professional features built-in Wi-Fi connectivity as standard (requires Wi-Fi network with suitable signal strength) and can be controlled from your smart device from anywhere in the world. The Smart Life App is available for both iOS and Android smart devices.
The Smart Life App can be used to view the current pool water temperature, adjust the desired temperature, switch between modes, set the timer, turn the heat pump on and off remotely and to view the operating status, energy logs and all parameters.
Inverter heat pumps use a variable speed compressor motor, the motor speeds up and slows down as needed to achieve and maintain the required temperature, the result is that the desired temperature will be reached more quickly and maintained more efficiently than a fixed speed motor.
Fixed speed motors reach the desired temperature more slowly as the output is fixed, once the temperature is reached they maintain the temperature by switching the motor on and off. By varying the output an inverter heat pump can speed up the time taken to achieve the initial temperature and thereafter maintain a constant temperature without the need to keep stopping and starting the compressor to control output.
Our range of Remora Professional pool heat pumps have an average C.O.P. of 17.55, meaning that for each kW of energy consumed up to 17.55kW of heat is transferred to your pool (dependent on both air and water temperature). Inverter technology avoids the power wastage of fixed speed motors, making an inverter heat pump more energy efficient and quieter to run.
Your Remora Professional swimming pool heat pump should always be installed outside, restrictions on air flow around a heat pump such as dense vegetation or solid surfaces such as sheds, fences or walls will lead to a drop in efficiency and heating ability, it especially important that cooled air can be properly dispersed away from the unit.
The manufacturer literature may state that the heat pump should be positioned above the waterline, the assumption being that pools are in-ground, therefore the heat pump would sit at ground level.
If you have an above-ground pool please position your heat pump at ground level (therefore below the waterline), there is no need to elevate the heat pump.
Caring for your heat pump
We often get asked if you need to service a heat pump, the answer is not unless there is a specific issue. However you should periodically clean the evaporator fins, as dirt and debris will build-up through normal use, over time this will reduce the efficiency of the unit.
Heat pumps should always be winterised (drained of residual water) at the end of the season and covered when not in use.
Lo-chlor heat pump cleaner removes grease, dirt and other debris, this low foaming heavy duty formula is specifically designed for the cleaning of heat pumps and heat exchangers
✅ Provides better efficiency, lower energy consumption and costs✅ Longer life of your heat pump
✅ Clean in 10 minutes, without mechanical tools
✅ Protects against corrosion