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Product description

The Remora Professional exemplifies quality in every aspect – from its high-performance engineering and next level controls to its sleek, sophisticated design. It’s a heat pump that truly looks as good as it performs.

Our unique partnership with the manufacturer of our Remora heat pumps allows us to deliver the performance and features our customers want, the result is a range of heat pumps that deliver exceptional COP, as high as 17.55, to maximise your heating efficiency, the Remora Professional Inverter range also introduces our first 14.5kW plug and play model and a 41kW twin fan model at the top of the range.

Matching the Remora Professional’s performance, are the highest levels of British quality control and engineering, the powder coated steel case features a cut out fan grill adding to the already sleek and stylish design, the patented, flush fit touch control LCD screen is fully waterproof and requires no additional cover, the full colour display offers precise digital read outs and the heat pump is controllable via Wi-Fi using Smart Life App.

The build quality of the Remora Professional is backed by a four year parts and labour warranty and a ten year warranty of the compressor and heat exchanger (parts only after year four).

The Remora Professional features external control (subject to connection to a suitable Wi-Fi network), allowing remote access to the heat pump for changing parameters and diagnosing running issues, this removes the need for an engineer to attend site or for customers to self-diagnose issues, advanced parameters allow for all aspect of the heat pumps running to be tailored to your requirements.

The full stepless DC Inverter system allows the Remora Professional to be responsive and efficient, choose Boost mode to deliver fast heating, Silent mode for night time running, Eco for the most efficient running or simply leave in Smart mode for intelligent day to day heating or cooling of your pool or pond, all selectable at the touch of a button.

Our Remora Professional 8, 10 and 15 heat pumps come fitted with mains cable and UK plug as standard, making them suitable for RCD protected outdoor sockets, the other models in the range will require electrical installation by a qualified electrician.

Ideally suited to Koi ponds

Wide range of set points from 5°C to 40°C (according to application)

1°C differential to restart

Professional 8, 10 and 15 models supplied with mains cable and UK plug for use with RCD protected outside sockets without need for additional electrical connections

Inverter model is suitable for all year round heating / cooling

Remote input for external third party thermostatic management, for example RS PRO On/Off Temperature Controller

Not sure what size heat pump you need?
Use our sizing guide or request a free quote

Videos

Key features

Four year parts and labour warranty and ten years on compressor and heat exchanger (parts only after year four)

Wi-Fi connectivity built-in – requires iOS / Android ‘Smart Life’ App (requires Wi-Fi network with suitable signal strength)

Preset modes; Boost mode maintains high heat output for fastest heating, Silent mode for night time running, Eco mode for most efficient running and the intelligent Smart mode for maximum flexibility

User-friendly high end touch screen controller, flush fitting colour LCD – watch video

High quality matt finish powder coated galvanised steel casing with integral fan outlet and heat exchanger inlets

Professional 8, 10 and 15 models come fitted with 2.8m mains cable and UK plug

Power usage log shows how much energy has been consumed in each running mode

Advanced Parameters for full control of heat pump settings, running status and fault history

Automatic software update via internet (no need for engineer to callout to update)

External Control allows remote access to diagnostics and parameters for resolving setup issues and potential fault finding

Timer operation and secondary Silent mode timer, ideal for night time running

Heats and cools, set temperature selectable from 5°C to 40°C

Extended season model works down to -15°C, automatic hot gas defrosting

1½ inch / 50mm female glue socket water connections

High efficiency performance with advanced stepless DC inverter system that automatically controls the running speed of the compressor and the fan

Low noise airstream design for very quiet operation, average sound level <30 dB(A) at 10 metres

Stepless twin rotary inverter compressor and DC brushless fan motor

EEV throttling technology adjusts the gas flow and increases COP by up to 20%

Spiral Titanium heat exchanger is 40% more efficient than standard titanium heat exchanger

R32 gas for environmentally friendly operation

Winter cover included (excluding Professional 41)

Four year parts and labour, ten years on compressor and heat exchanger (parts only after year four)

Documentation

Specifications

Heating Capacity A27/W27
4.2 ~ 8.6 kW
Max. Input Power
0.48 ~ 1.21 kW
Heating Capacity A15/W26
2.4 ~ 5.75 kW
Max. Input Power
0.45 ~ 1.15 kW
Max. Current
7.5A
Minimum Fuse (C Type MCB)
2.8m cable and UK plug fitted
COP A27/W27
7.15 ~ 16.58
COP A15/W26
5.02 ~ 8.16
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Nominal Flow
3~5m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
870mm x 380mm x 653mm
Weight
43Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
5.5 ~ 10.70 kW
Max. Input Power
0.65 ~ 1.4 kW
Heating Capacity A15/W26
3.75 ~ 7.5 kW
Max. Input Power
0.73 ~ 1.43 kW
Max. Current
9.5A
Minimum Fuse (C Type MCB)
2.8m cable and UK plug fitted
COP A27/W26
7.62 ~ 17.55
COP A15/W26
5.25 ~ 8.55
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
4~6m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
870mm x 380mm x 653mm
Weight
47Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
7.2 ~ 14.5 kW
Max. Input Power
0.74 ~ 1.91 kW
Heating Capacity A15/W26
4.33 ~ 10.45 kW
Max. Input Power
0.93 ~ 2.01 kW
Max. Current
11.5A
Minimum Fuse (C Type MCB)
2.8m cable and UK plug fitted
COP A27/W27
7.60 ~ 17.52
COP A15/W26
5.20 ~ 8.53
Voltage
230V
Compressor
Mitsubishi
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
5~7m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
870mm x 380mm x 653mm
Weight
52Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
9.57 ~ 18.9 kW
Max. Input Power
0.99 ~ 2.85 kW
Heating Capacity A15/W26
6.02 ~ 13.8 kW
Max. Input Power
1.1 ~ 2.75 kW
Max. Current
18.48A
Minimum Fuse (C Type MCB)
25A
COP A27/W27
6.63 ~ 17.05
COP A15/W26
5.01 ~ 8.25
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
7~9m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1020mm x 408mm x 715mm
Weight
62Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
13.95 ~ 25.7 kW
Max. Input Power
1.82 ~ 5.6 kW
Heating Capacity A15/W26
9.31 ~ 17.85 kW
Max. Input Power
1.73 ~ 3.96 kW
Max. Current
25.50A
Minimum Fuse (C Type MCB)
32A
COP A27/W27
5.92 ~ 15.0
COP A15/W26
4.50 ~ 8.01
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
10~13m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1020mm x 408mm x 715mm
Weight
72Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
20.15 ~ 41.15 kW
Max. Input Power
4.5 ~ 7.43 kW
Heating Capacity A15/W26
13.92 ~ 33.72 kW
Max. Input Power
2.1 ~ 7.45 kW
Max. Current
36.0A
Minimum Fuse (C Type MCB)
40A
COP A27/W27
6.78 ~ 15.02
COP A15/W26
5.2 ~ 8.05
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<45db
Fan Direction
Twin Horizontal
Nominal Flow
17~20m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1170mm x 451mm x 1389mm
Weight
138Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)

What is COP?

COP stands for Coefficient of Performance

COP is quoted as a number, such as 17.55

For each kW of energy input, 17.55kW would be output

The higher the output, the lower the running costs

Installation

Heat loss

If you are thinking of heating your pool you should cover the pool when not in use as 80% of heat loss occurs through surface evaporation, a separate solar or bubble cover is a worthwhile investment if you don’t have an existing cover.

With an above ground pool it is especially important to keep it covered as these pools are not well insulated against heat loss – additional insulation around the sides and bottom of an above-ground pool can help to retain valuable heat – in fact properly insulating your pool can extend your season or even reduce the size of heat pump required.

The Professional 8, 10 and 15 models come fitted with a 2.8m mains cable and UK plug as standard, making them suitable for RCD protected outdoor sockets, this cable can be removed and the unit can be hardwired if required.

The other heat pumps in the Professional range will require electrical installation by a qualified electrician, the use of a Miniature Circuit Breaker, slow type (C or D curve) is recommended. Full installation guidelines can be found in the user manual including the required cable size.

The electrical connection marked water pump should not to be used for connecting your pump if using a sand filter as flow protection on the heat pump will switch the power off preventing backwash operation (flow is reversed during backwashing).

Water inlet and outlet connections are 1½ inch / 50mm female glue sockets across the range, the supplied unions can accept optional hose tails for connecting 32mm or 38mm flexible hose.

If the flow rate through your heat pump is too high it can take longer to heat your pool or you may struggle to achieve your desired temperature, our bypass kit for above ground pools optimises the flow rate to maximise the heat transfer to your pool water. A bypass kit also allows the circulation and filtering of pool water without heating and for winterising your heat pump.

The Remora Professional features built-in Wi-Fi connectivity as standard (requires Wi-Fi network with suitable signal strength) and can be controlled from your smart device from anywhere in the world. The Smart Life App is available for both iOS and Android smart devices.

The Smart Life App can be used to view the current pool water temperature, adjust the desired temperature, switch between modes, set the timer, turn the heat pump on and off remotely and to view the operating status, energy logs and all parameters.

Inverter heat pumps use a variable speed compressor motor, the motor speeds up and slows down as needed to achieve and maintain the required temperature, the result is that the desired temperature will be reached more quickly and maintained more efficiently than a fixed speed motor.

Fixed speed motors reach the desired temperature more slowly as the output is fixed, once the temperature is reached they maintain the temperature by switching the motor on and off. By varying the output an inverter heat pump can speed up the time taken to achieve the initial temperature and thereafter maintain a constant temperature without the need to keep stopping and starting the compressor to control output.

Our range of Remora Professional pool heat pumps have an average C.O.P. of 17.55, meaning that for each kW of energy consumed up to 17.55kW of heat is transferred to your pool (dependent on both air and water temperature). Inverter technology avoids the power wastage of fixed speed motors, making an inverter heat pump more energy efficient and quieter to run.

Your Remora Professional swimming pool heat pump should always be installed outside, restrictions on air flow around a heat pump such as dense vegetation or solid surfaces such as sheds, fences or walls will lead to a drop in efficiency and heating ability, it especially important that cooled air can be properly dispersed away from the unit.

The manufacturer literature may state that the heat pump should be positioned above the waterline, the assumption being that pools are in-ground, therefore the heat pump would sit at ground level.

If you have an above-ground pool please position your heat pump at ground level (therefore below the waterline), there is no need to elevate the heat pump.

Caring for your heat pump

We often get asked if you need to service a heat pump, the answer is not unless there is a specific issue. However you should periodically clean the evaporator fins, as dirt and debris will build-up through normal use, over time this will reduce the efficiency of the unit.

Heat pumps should always be winterised (drained of residual water) at the end of the season and covered when not in use.

Lo-chlor Heat Pump Cleaner

Lo-chlor heat pump cleaner removes grease, dirt and other debris, this low foaming heavy duty formula is specifically designed for the cleaning of heat pumps and heat exchangers

✅ Provides better efficiency, lower energy consumption and costs
✅ Longer life of your heat pump
✅ Clean in 10 minutes, without mechanical tools
✅ Protects against corrosion

Product Description

The Remora Professional exemplifies quality in every aspect – from its high-performance engineering and next level controls to its sleek, sophisticated design. It’s a heat pump that truly looks as good as it performs.

Our unique partnership with the manufacturer of our Remora heat pumps allows us to deliver the performance and features our customers want, the result is a range of heat pumps that deliver exceptional COP, as high as 17.55, to maximise your heating efficiency, the Remora Professional Inverter range also introduces our first 14.5kW plug and play model and a 41kW twin fan model at the top of the range.

Matching the Remora Professional’s performance, are the highest levels of British quality control and engineering, the powder coated steel case features a cut out fan grill adding to the already sleek and stylish design, the patented, flush fit touch control LCD screen is fully waterproof and requires no additional cover, the full colour display offers precise digital read outs and the heat pump is controllable via Wi-Fi using Smart Life App.

The build quality of the Remora Professional is backed by a four year parts and labour warranty and a ten year warranty of the compressor and heat exchanger (parts only after year four).

The Remora Professional features external control (subject to connection to a suitable Wi-Fi network), allowing remote access to the heat pump for changing parameters and diagnosing running issues, this removes the need for an engineer to attend site or for customers to self-diagnose issues, advanced parameters allow for all aspect of the heat pumps running to be tailored to your requirements.

The full stepless DC Inverter system allows the Remora Professional to be responsive and efficient, choose Boost mode to deliver fast heating, Silent mode for night time running, Eco for the most efficient running or simply leave in Smart mode for intelligent day to day heating or cooling of your pool or pond, all selectable at the touch of a button.

Our Remora Professional 8, 10 and 15 heat pumps come fitted with mains cable and UK plug as standard, making them suitable for RCD protected outdoor sockets, the other models in the range will require electrical installation by a qualified electrician.

We Are Rated Excellent on TrustPilot

Remora Professional Inverter Heat Pump with Wi-Fi for Swimming Pools and Koi Ponds

Product description

The Remora Professional exemplifies quality in every aspect – from its high-performance engineering and next level controls to its sleek, sophisticated design. It’s a heat pump that truly looks as good as it performs.

Our unique partnership with the manufacturer of our Remora heat pumps allows us to deliver the performance and features our customers want, the result is a range of heat pumps that deliver exceptional COP, as high as 17.55, to maximise your heating efficiency, the Remora Professional Inverter range also introduces our first 14.5kW plug and play model and a 41kW twin fan model at the top of the range.

Matching the Remora Professional’s performance, are the highest levels of British quality control and engineering, the powder coated steel case features a cut out fan grill adding to the already sleek and stylish design, the patented, flush fit touch control LCD screen is fully waterproof and requires no additional cover, the full colour display offers precise digital read outs and the heat pump is controllable via Wi-Fi using Smart Life App.

The build quality of the Remora Professional is backed by a four year parts and labour warranty and a ten year warranty of the compressor and heat exchanger (parts only after year four).

The Remora Professional features external control (subject to connection to a suitable Wi-Fi network), allowing remote access to the heat pump for changing parameters and diagnosing running issues, this removes the need for an engineer to attend site or for customers to self-diagnose issues, advanced parameters allow for all aspect of the heat pumps running to be tailored to your requirements.

The full stepless DC Inverter system allows the Remora Professional to be responsive and efficient, choose Boost mode to deliver fast heating, Silent mode for night time running, Eco for the most efficient running or simply leave in Smart mode for intelligent day to day heating or cooling of your pool or pond, all selectable at the touch of a button.

Our Remora Professional 8, 10 and 15 heat pumps come fitted with mains cable and UK plug as standard, making them suitable for RCD protected outdoor sockets, the other models in the range will require electrical installation by a qualified electrician.

Ideally suited to Koi ponds

Wide range of set points from 5°C to 40°C (according to application)

1°C differential to restart

Professional 8, 10 and 15 models supplied with mains cable and UK plug for use with RCD protected outside sockets without need for additional electrical connections

Inverter model is suitable for all year round heating / cooling

Remote input for external third party thermostatic management, for example RS PRO On/Off Temperature Controller

Not sure what size heat pump you need?
Use our sizing guide or request a free quote

Videos

Key features

Four year parts and labour warranty and ten years on compressor and heat exchanger (parts only after year four)

Wi-Fi connectivity built-in – requires iOS / Android ‘Smart Life’ App (requires Wi-Fi network with suitable signal strength)

Preset modes; Boost mode maintains high heat output for fastest heating, Silent mode for night time running, Eco mode for most efficient running and the intelligent Smart mode for maximum flexibility

User-friendly high end touch screen controller, flush fitting colour LCD – watch video

High quality matt finish powder coated galvanised steel casing with integral fan outlet and heat exchanger inlets

Professional 8, 10 and 15 models come fitted with 2.8m mains cable and UK plug

Power usage log shows how much energy has been consumed in each running mode

Advanced Parameters for full control of heat pump settings, running status and fault history

Automatic software update via internet (no need for engineer to callout to update)

External Control allows remote access to diagnostics and parameters for resolving setup issues and potential fault finding

Timer operation and secondary Silent mode timer, ideal for night time running

Heats and cools, set temperature selectable from 5°C to 40°C

Extended season model works down to -15°C, automatic hot gas defrosting

1½ inch / 50mm female glue socket water connections

High efficiency performance with advanced stepless DC inverter system that automatically controls the running speed of the compressor and the fan

Low noise airstream design for very quiet operation, average sound level <30 dB(A) at 10 metres

Stepless twin rotary inverter compressor and DC brushless fan motor

EEV throttling technology adjusts the gas flow and increases COP by up to 20%

Spiral Titanium heat exchanger is 40% more efficient than standard titanium heat exchanger

R32 gas for environmentally friendly operation

Winter cover included (excluding Professional 41)

Four year parts and labour, ten years on compressor and heat exchanger (parts only after year four)

Documentation

Specifications

Heating Capacity A27/W27
4.2 ~ 8.6 kW
Max. Input Power
0.48 ~ 1.21 kW
Heating Capacity A15/W26
2.4 ~ 5.75 kW
Max. Input Power
0.45 ~ 1.15 kW
Max. Current
7.5A
Minimum Fuse (C Type MCB)
2.8m cable and UK plug fitted
COP A27/W27
7.15 ~ 16.58
COP A15/W26
5.02 ~ 8.16
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Nominal Flow
3~5m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
870mm x 380mm x 653mm
Weight
43Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
5.5 ~ 10.70 kW
Max. Input Power
0.65 ~ 1.4 kW
Heating Capacity A15/W26
3.75 ~ 7.5 kW
Max. Input Power
0.73 ~ 1.43 kW
Max. Current
9.5A
Minimum Fuse (C Type MCB)
2.8m cable and UK plug fitted
COP A27/W26
7.62 ~ 17.55
COP A15/W26
5.25 ~ 8.55
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
4~6m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
870mm x 380mm x 653mm
Weight
47Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
7.2 ~ 14.5 kW
Max. Input Power
0.74 ~ 1.91 kW
Heating Capacity A15/W26
4.33 ~ 10.45 kW
Max. Input Power
0.93 ~ 2.01 kW
Max. Current
11.5A
Minimum Fuse (C Type MCB)
2.8m cable and UK plug fitted
COP A27/W27
7.60 ~ 17.52
COP A15/W26
5.20 ~ 8.53
Voltage
230V
Compressor
Mitsubishi
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
5~7m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
870mm x 380mm x 653mm
Weight
52Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
9.57 ~ 18.9 kW
Max. Input Power
0.99 ~ 2.85 kW
Heating Capacity A15/W26
6.02 ~ 13.8 kW
Max. Input Power
1.1 ~ 2.75 kW
Max. Current
18.48A
Minimum Fuse (C Type MCB)
25A
COP A27/W27
6.63 ~ 17.05
COP A15/W26
5.01 ~ 8.25
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
7~9m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1020mm x 408mm x 715mm
Weight
62Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
13.95 ~ 25.7 kW
Max. Input Power
1.82 ~ 5.6 kW
Heating Capacity A15/W26
9.31 ~ 17.85 kW
Max. Input Power
1.73 ~ 3.96 kW
Max. Current
25.50A
Minimum Fuse (C Type MCB)
32A
COP A27/W27
5.92 ~ 15.0
COP A15/W26
4.50 ~ 8.01
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
10~13m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1020mm x 408mm x 715mm
Weight
72Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
20.15 ~ 41.15 kW
Max. Input Power
4.5 ~ 7.43 kW
Heating Capacity A15/W26
13.92 ~ 33.72 kW
Max. Input Power
2.1 ~ 7.45 kW
Max. Current
36.0A
Minimum Fuse (C Type MCB)
40A
COP A27/W27
6.78 ~ 15.02
COP A15/W26
5.2 ~ 8.05
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<45db
Fan Direction
Twin Horizontal
Nominal Flow
17~20m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1170mm x 451mm x 1389mm
Weight
138Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)

What is COP?

COP stands for Coefficient of Performance

COP is quoted as a number, such as 17.55

For each kW of energy input, 17.55kW would be output

The higher the output, the lower the running costs

Installation

Heat loss

If you are thinking of heating your pool you should cover the pool when not in use as 80% of heat loss occurs through surface evaporation, a separate solar or bubble cover is a worthwhile investment if you don’t have an existing cover.

With an above ground pool it is especially important to keep it covered as these pools are not well insulated against heat loss – additional insulation around the sides and bottom of an above-ground pool can help to retain valuable heat – in fact properly insulating your pool can extend your season or even reduce the size of heat pump required.

The Professional 8, 10 and 15 models come fitted with a 2.8m mains cable and UK plug as standard, making them suitable for RCD protected outdoor sockets, this cable can be removed and the unit can be hardwired if required.

The other heat pumps in the Professional range will require electrical installation by a qualified electrician, the use of a Miniature Circuit Breaker, slow type (C or D curve) is recommended. Full installation guidelines can be found in the user manual including the required cable size.

The electrical connection marked water pump should not to be used for connecting your pump if using a sand filter as flow protection on the heat pump will switch the power off preventing backwash operation (flow is reversed during backwashing).

Water inlet and outlet connections are 1½ inch / 50mm female glue sockets across the range, the supplied unions can accept optional hose tails for connecting 32mm or 38mm flexible hose.

If the flow rate through your heat pump is too high it can take longer to heat your pool or you may struggle to achieve your desired temperature, our bypass kit for above ground pools optimises the flow rate to maximise the heat transfer to your pool water. A bypass kit also allows the circulation and filtering of pool water without heating and for winterising your heat pump.

The Remora Professional features built-in Wi-Fi connectivity as standard (requires Wi-Fi network with suitable signal strength) and can be controlled from your smart device from anywhere in the world. The Smart Life App is available for both iOS and Android smart devices.

The Smart Life App can be used to view the current pool water temperature, adjust the desired temperature, switch between modes, set the timer, turn the heat pump on and off remotely and to view the operating status, energy logs and all parameters.

Inverter heat pumps use a variable speed compressor motor, the motor speeds up and slows down as needed to achieve and maintain the required temperature, the result is that the desired temperature will be reached more quickly and maintained more efficiently than a fixed speed motor.

Fixed speed motors reach the desired temperature more slowly as the output is fixed, once the temperature is reached they maintain the temperature by switching the motor on and off. By varying the output an inverter heat pump can speed up the time taken to achieve the initial temperature and thereafter maintain a constant temperature without the need to keep stopping and starting the compressor to control output.

Our range of Remora Professional pool heat pumps have an average C.O.P. of 17.55, meaning that for each kW of energy consumed up to 17.55kW of heat is transferred to your pool (dependent on both air and water temperature). Inverter technology avoids the power wastage of fixed speed motors, making an inverter heat pump more energy efficient and quieter to run.

Your Remora Professional swimming pool heat pump should always be installed outside, restrictions on air flow around a heat pump such as dense vegetation or solid surfaces such as sheds, fences or walls will lead to a drop in efficiency and heating ability, it especially important that cooled air can be properly dispersed away from the unit.

The manufacturer literature may state that the heat pump should be positioned above the waterline, the assumption being that pools are in-ground, therefore the heat pump would sit at ground level.

If you have an above-ground pool please position your heat pump at ground level (therefore below the waterline), there is no need to elevate the heat pump.

Caring for your heat pump

We often get asked if you need to service a heat pump, the answer is not unless there is a specific issue. However you should periodically clean the evaporator fins, as dirt and debris will build-up through normal use, over time this will reduce the efficiency of the unit.

Heat pumps should always be winterised (drained of residual water) at the end of the season and covered when not in use.

Lo-chlor Heat Pump Cleaner

Lo-chlor heat pump cleaner removes grease, dirt and other debris, this low foaming heavy duty formula is specifically designed for the cleaning of heat pumps and heat exchangers

✅ Provides better efficiency, lower energy consumption and costs
✅ Longer life of your heat pump
✅ Clean in 10 minutes, without mechanical tools
✅ Protects against corrosion

Remora Professional Inverter Heat Pump with Wi-Fi for Swimming Pools and Koi Ponds

We Are Rated Excellent on TrustPilot

Remora Professional Inverter Heat Pump with Wi-Fi for Swimming Pools and Koi Ponds

Bypass Kits

Hydro-Fit Universal Heat Pump Bypass Kit
Hydro-Fit Universal Heat Pump Bypass Kit

31 in stock Delivery from next working day

-
+
£79.50 £66.25 + vat
Bypass Kit for Heat Pumps
Bypass Kit for Heat Pumps - 1½ INCH

6 in stock Delivery from next working day

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£84 £70 + vat

Fittings

White Plastic Hose Tail
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£1.90 £1.58 + vat
Black 38mm Vac Hose (per metre)
Black 38mm Vac Hose (per metre)

584 in stock Delivery from next working day

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£2.50 £2.08 + vat
Stainless Steel Hose Clip (Type W4, 9mm)
Stainless Steel Hose Clip (Type W4, 9mm) - 30-45mm

65 in stock Delivery from next working day

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£1 £0.83 + vat
Griffon WDF-05 PVC Glue with Brush
Griffon WDF-05 PVC Glue with Brush (250ml)

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£24.50 £20.42 + vat
Intex Hose Connection Kit for Heat Pumps and Filter Pump Sets
Intex Hose Connection Kit for Heat Pumps and Filter Pump Sets

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£42 £35 + vat

Accessories

Rubber Mounting Feet with Fixings (Unistrut Compatible)
Rubber Mounting Feet with Fixings (Unistrut Compatible) - 400MM KIT

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£74.40 £62 + vat
Rubber Mounting Feet with Fixings (Unistrut Compatible)
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£84 £70 + vat
Floating Thermometer
Floating Thermometer

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£4.50 £3.75 + vat

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This product is ONLY available to Pool and Spa trade customers.

For more information on the full Poolstar pool, spa and wellness range or to speak to us about becoming a stockist please call 01284 658770 or email our sales team.

We are proud to be the official UK & Ireland Poolstar distribution partner.

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Not sure what product is right for your application? Need help selecting the right model?

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Mon - Fri 9am - 5pm (you can leave a message out-of-hours)

Product code: 96727 Category: Tag:

Product description

The Remora Professional exemplifies quality in every aspect – from its high-performance engineering and next level controls to its sleek, sophisticated design. It’s a heat pump that truly looks as good as it performs.

Our unique partnership with the manufacturer of our Remora heat pumps allows us to deliver the performance and features our customers want, the result is a range of heat pumps that deliver exceptional COP, as high as 17.55, to maximise your heating efficiency, the Remora Professional Inverter range also introduces our first 14.5kW plug and play model and a 41kW twin fan model at the top of the range.

Matching the Remora Professional’s performance, are the highest levels of British quality control and engineering, the powder coated steel case features a cut out fan grill adding to the already sleek and stylish design, the patented, flush fit touch control LCD screen is fully waterproof and requires no additional cover, the full colour display offers precise digital read outs and the heat pump is controllable via Wi-Fi using Smart Life App.

The build quality of the Remora Professional is backed by a four year parts and labour warranty and a ten year warranty of the compressor and heat exchanger (parts only after year four).

The Remora Professional features external control (subject to connection to a suitable Wi-Fi network), allowing remote access to the heat pump for changing parameters and diagnosing running issues, this removes the need for an engineer to attend site or for customers to self-diagnose issues, advanced parameters allow for all aspect of the heat pumps running to be tailored to your requirements.

The full stepless DC Inverter system allows the Remora Professional to be responsive and efficient, choose Boost mode to deliver fast heating, Silent mode for night time running, Eco for the most efficient running or simply leave in Smart mode for intelligent day to day heating or cooling of your pool or pond, all selectable at the touch of a button.

Our Remora Professional 8, 10 and 15 heat pumps come fitted with mains cable and UK plug as standard, making them suitable for RCD protected outdoor sockets, the other models in the range will require electrical installation by a qualified electrician.

Ideally suited to Koi ponds

Wide range of set points from 5°C to 40°C (according to application)

1°C differential to restart

Professional 8, 10 and 15 models supplied with mains cable and UK plug for use with RCD protected outside sockets without need for additional electrical connections

Inverter model is suitable for all year round heating / cooling

Remote input for external third party thermostatic management, for example RS PRO On/Off Temperature Controller

Not sure what size heat pump you need?
Use our sizing guide or request a free quote

Videos

Key features

Four year parts and labour warranty and ten years on compressor and heat exchanger (parts only after year four)

Wi-Fi connectivity built-in – requires iOS / Android ‘Smart Life’ App (requires Wi-Fi network with suitable signal strength)

Preset modes; Boost mode maintains high heat output for fastest heating, Silent mode for night time running, Eco mode for most efficient running and the intelligent Smart mode for maximum flexibility

User-friendly high end touch screen controller, flush fitting colour LCD – watch video

High quality matt finish powder coated galvanised steel casing with integral fan outlet and heat exchanger inlets

Professional 8, 10 and 15 models come fitted with 2.8m mains cable and UK plug

Power usage log shows how much energy has been consumed in each running mode

Advanced Parameters for full control of heat pump settings, running status and fault history

Automatic software update via internet (no need for engineer to callout to update)

External Control allows remote access to diagnostics and parameters for resolving setup issues and potential fault finding

Timer operation and secondary Silent mode timer, ideal for night time running

Heats and cools, set temperature selectable from 5°C to 40°C

Extended season model works down to -15°C, automatic hot gas defrosting

1½ inch / 50mm female glue socket water connections

High efficiency performance with advanced stepless DC inverter system that automatically controls the running speed of the compressor and the fan

Low noise airstream design for very quiet operation, average sound level <30 dB(A) at 10 metres

Stepless twin rotary inverter compressor and DC brushless fan motor

EEV throttling technology adjusts the gas flow and increases COP by up to 20%

Spiral Titanium heat exchanger is 40% more efficient than standard titanium heat exchanger

R32 gas for environmentally friendly operation

Winter cover included (excluding Professional 41)

Four year parts and labour, ten years on compressor and heat exchanger (parts only after year four)

Documentation

Specifications

Heating Capacity A27/W27
4.2 ~ 8.6 kW
Max. Input Power
0.48 ~ 1.21 kW
Heating Capacity A15/W26
2.4 ~ 5.75 kW
Max. Input Power
0.45 ~ 1.15 kW
Max. Current
7.5A
Minimum Fuse (C Type MCB)
2.8m cable and UK plug fitted
COP A27/W27
7.15 ~ 16.58
COP A15/W26
5.02 ~ 8.16
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Nominal Flow
3~5m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
870mm x 380mm x 653mm
Weight
43Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
5.5 ~ 10.70 kW
Max. Input Power
0.65 ~ 1.4 kW
Heating Capacity A15/W26
3.75 ~ 7.5 kW
Max. Input Power
0.73 ~ 1.43 kW
Max. Current
9.5A
Minimum Fuse (C Type MCB)
2.8m cable and UK plug fitted
COP A27/W26
7.62 ~ 17.55
COP A15/W26
5.25 ~ 8.55
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
4~6m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
870mm x 380mm x 653mm
Weight
47Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
7.2 ~ 14.5 kW
Max. Input Power
0.74 ~ 1.91 kW
Heating Capacity A15/W26
4.33 ~ 10.45 kW
Max. Input Power
0.93 ~ 2.01 kW
Max. Current
11.5A
Minimum Fuse (C Type MCB)
2.8m cable and UK plug fitted
COP A27/W27
7.60 ~ 17.52
COP A15/W26
5.20 ~ 8.53
Voltage
230V
Compressor
Mitsubishi
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
5~7m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
870mm x 380mm x 653mm
Weight
52Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
9.57 ~ 18.9 kW
Max. Input Power
0.99 ~ 2.85 kW
Heating Capacity A15/W26
6.02 ~ 13.8 kW
Max. Input Power
1.1 ~ 2.75 kW
Max. Current
18.48A
Minimum Fuse (C Type MCB)
25A
COP A27/W27
6.63 ~ 17.05
COP A15/W26
5.01 ~ 8.25
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
7~9m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1020mm x 408mm x 715mm
Weight
62Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
13.95 ~ 25.7 kW
Max. Input Power
1.82 ~ 5.6 kW
Heating Capacity A15/W26
9.31 ~ 17.85 kW
Max. Input Power
1.73 ~ 3.96 kW
Max. Current
25.50A
Minimum Fuse (C Type MCB)
32A
COP A27/W27
5.92 ~ 15.0
COP A15/W26
4.50 ~ 8.01
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
10~13m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1020mm x 408mm x 715mm
Weight
72Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W27
20.15 ~ 41.15 kW
Max. Input Power
4.5 ~ 7.43 kW
Heating Capacity A15/W26
13.92 ~ 33.72 kW
Max. Input Power
2.1 ~ 7.45 kW
Max. Current
36.0A
Minimum Fuse (C Type MCB)
40A
COP A27/W27
6.78 ~ 15.02
COP A15/W26
5.2 ~ 8.05
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<45db
Fan Direction
Twin Horizontal
Nominal Flow
17~20m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1170mm x 451mm x 1389mm
Weight
138Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)

What is COP?

COP stands for Coefficient of Performance

COP is quoted as a number, such as 17.55

For each kW of energy input, 17.55kW would be output

The higher the output, the lower the running costs

Installation

Heat loss

If you are thinking of heating your pool you should cover the pool when not in use as 80% of heat loss occurs through surface evaporation, a separate solar or bubble cover is a worthwhile investment if you don’t have an existing cover.

With an above ground pool it is especially important to keep it covered as these pools are not well insulated against heat loss – additional insulation around the sides and bottom of an above-ground pool can help to retain valuable heat – in fact properly insulating your pool can extend your season or even reduce the size of heat pump required.

The Professional 8, 10 and 15 models come fitted with a 2.8m mains cable and UK plug as standard, making them suitable for RCD protected outdoor sockets, this cable can be removed and the unit can be hardwired if required.

The other heat pumps in the Professional range will require electrical installation by a qualified electrician, the use of a Miniature Circuit Breaker, slow type (C or D curve) is recommended. Full installation guidelines can be found in the user manual including the required cable size.

The electrical connection marked water pump should not to be used for connecting your pump if using a sand filter as flow protection on the heat pump will switch the power off preventing backwash operation (flow is reversed during backwashing).

Water inlet and outlet connections are 1½ inch / 50mm female glue sockets across the range, the supplied unions can accept optional hose tails for connecting 32mm or 38mm flexible hose.

If the flow rate through your heat pump is too high it can take longer to heat your pool or you may struggle to achieve your desired temperature, our bypass kit for above ground pools optimises the flow rate to maximise the heat transfer to your pool water. A bypass kit also allows the circulation and filtering of pool water without heating and for winterising your heat pump.

The Remora Professional features built-in Wi-Fi connectivity as standard (requires Wi-Fi network with suitable signal strength) and can be controlled from your smart device from anywhere in the world. The Smart Life App is available for both iOS and Android smart devices.

The Smart Life App can be used to view the current pool water temperature, adjust the desired temperature, switch between modes, set the timer, turn the heat pump on and off remotely and to view the operating status, energy logs and all parameters.

Inverter heat pumps use a variable speed compressor motor, the motor speeds up and slows down as needed to achieve and maintain the required temperature, the result is that the desired temperature will be reached more quickly and maintained more efficiently than a fixed speed motor.

Fixed speed motors reach the desired temperature more slowly as the output is fixed, once the temperature is reached they maintain the temperature by switching the motor on and off. By varying the output an inverter heat pump can speed up the time taken to achieve the initial temperature and thereafter maintain a constant temperature without the need to keep stopping and starting the compressor to control output.

Our range of Remora Professional pool heat pumps have an average C.O.P. of 17.55, meaning that for each kW of energy consumed up to 17.55kW of heat is transferred to your pool (dependent on both air and water temperature). Inverter technology avoids the power wastage of fixed speed motors, making an inverter heat pump more energy efficient and quieter to run.

Your Remora Professional swimming pool heat pump should always be installed outside, restrictions on air flow around a heat pump such as dense vegetation or solid surfaces such as sheds, fences or walls will lead to a drop in efficiency and heating ability, it especially important that cooled air can be properly dispersed away from the unit.

The manufacturer literature may state that the heat pump should be positioned above the waterline, the assumption being that pools are in-ground, therefore the heat pump would sit at ground level.

If you have an above-ground pool please position your heat pump at ground level (therefore below the waterline), there is no need to elevate the heat pump.

Caring for your heat pump

We often get asked if you need to service a heat pump, the answer is not unless there is a specific issue. However you should periodically clean the evaporator fins, as dirt and debris will build-up through normal use, over time this will reduce the efficiency of the unit.

Heat pumps should always be winterised (drained of residual water) at the end of the season and covered when not in use.

Lo-chlor Heat Pump Cleaner

Lo-chlor heat pump cleaner removes grease, dirt and other debris, this low foaming heavy duty formula is specifically designed for the cleaning of heat pumps and heat exchangers

✅ Provides better efficiency, lower energy consumption and costs
✅ Longer life of your heat pump
✅ Clean in 10 minutes, without mechanical tools
✅ Protects against corrosion

Over 1,000 reasons why customers choose us

We have over 1,000 five star reviews on TrustPilot, below is some of our most recent customer feedback.

You can trust us when we say we care about the service we provide both before and after your purchase, there are hundreds more five star reviews from happy customers on our Trustpilot page.

We have over 1,000 reviews on Trustpilot - read our customer reviews

Read our TrustPilot reviews

★ ★ ★ ★ ★

Excellent products and service

Richard Linstead (organic review)

AES and Simon have been consistently excellent – both in terms of the products they’ve supplied and the service during and after fulfilment. They’re all also genuinely nice people and I strongly recommend them.

★ ★ ★ ★ ★

AES have been fantastic

David Brear (verified purchase)

AES have been fantastic. From helping me get the right thing to helping me make sure I get the most from it! Very very helpful. Highly recommend.

★ ★ ★ ★ ★

Fantastic support

ZSteen (verified purchase)

Fantastic support before, during and after our purchase. Simon was very helpful recommended what we needed for our current setup, and even after when we were having a few teething issues he was always on hand to assist.

★ ★ ★ ★ ★

Helpful and informed

Graham Chester (verified purchase)

Nick was very helpful in sorting out a query we had about a pool bypass kit and how to install the kit. Sent us a diagram by email following a useful telephone conversation. We have now installed a bypass kit and are delighted it’s fully working. Thank you for your help.

★ ★ ★ ★ ★

Great Service

Paul Thompson (verified purchase)

Great service from the outset. Communication was spot on, and the engineers that attended were informative and pleasant. Can't fault anything from start to finish.