Pool heat pump servicing

Years of use and the weather take their toll on a pool heat pump. A service visit from one of our engineers cleans it, checks it and gets it back to full efficiency.

Heat pump servicing
  • From £300 a visitDepending on where you are
  • Not a repair serviceYour heat pump needs to be working
  • Most faults diagnosedWe’ll tell you about anything we find

What’s included

  1. Isolate the power and remove the front, side and top panels
  2. Blow loose debris out of the evaporator coil, then vacuum out what’s left
  3. Apply Lo-chlor heat pump cleaner, leave it for 10 minutes, then rinse the coil gently with a watering can
  4. Clean the fan blade and check the fan motor bearings turn freely
  5. Check the flow switch with a test meter
  6. Take status readings and check every sensor reads correctly
  7. If needed, test the compressor’s insulation resistance
  8. Clean and refit the panels, then test run the unit and take a current reading with the compressor running (inverters at full power)
  9. After 10 minutes, take full status readings to check the sensors on the F-Gas circuit
  10. Tell you about any faults or further work needed, which isn’t included in the visit

Areas covered

We cover most areas, so please call for a price. Our engineers work most regularly across East Anglia, central and southern England.

Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, East Sussex, Essex, Greater London, Hampshire, Hertfordshire, Kent, Norfolk, Northamptonshire, Oxfordshire, Suffolk, Surrey and West Sussex.

Health and safety

We’re SMAS Worksafe and CHAS accredited, meeting the SSIP core criteria recognised by the HSE, and accredited to the requirements of the CDM Regulations 2015.

Book a service

Call us for a price or to arrange a visit.

When to book a service

  • Your pool takes longer to reach or hold its temperature
  • It’s icing up a lot, a sign that less air is getting through the evaporator coil
  • The evaporator coil on the back has never been cleaned and is clogged with dirt
  • It’s a few years old and you’d like it cleaned, tested and its F-Gas sensors checked
  • You’d like advice on keeping it running at its best

Our engineers can diagnose most faults and will tell you about any readings that point to a problem. They can’t work on the refrigeration circuit.

Before and after

This heat pump’s casing and fan were covered in green algae, the inside was full of dirt and cobwebs, and it was icing up badly. The dirty evaporator coil cut the airflow, so the defrost couldn’t work properly. Once the fan and coil were cleaned, its efficiency went back up and the defrost worked as normal.

Heat pump servicing
Heat pump servicing
Heat pump servicing
Heat pump servicing
Heat pump servicing
Heat pump servicing
Heat pump servicing