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Product description

If you’re looking for a premium heat pump for your pool or Koi pond, the Remora Inverter is the intelligent choice, designed to maximise heat output and minimise energy consumption, the Remora delivers efficient all year round heating and cost-effective operation. Plus, enjoy the peace of mind that comes with a three-year parts and labour warranty.

The Remora Inverter has a variable speed compressor and fan, the running speed increases and decreases as necessary to achieve and maintain the required temperature, the result is that your desired temperature will be reached faster and maintained more accurately, making an inverter heat pump both more energy efficient and quieter to run.

The Remora Inverter has been designed to be fully responsive to your pool or ponds heating, or cooling needs, Powerful mode delivers the fastest heating, Silent mode offers quiet overnight running and Smart mode automatically and efficiently maintains your desired water temperature.

Electrical connection is easy with the 9kW and 12kW Remora Inverter heat pumps as they come pre-fitted with a mains cable, RCD and plug, making them suitable for use in 13A outdoor sockets, the rest of the Remora Inverter range requires installation by a qualified electrician.

Wi-Fi connectivity comes as standard, meaning you can control your Remora Inverter heat pump from your smart device, even when you are at not home. Still want to use your pool even though the weather is cooler today than expected? Simply go to the Smart Life App and increase the water temperature, no need to even be near your heat pump.

Not sure what size heat pump you need?
Use our sizing guide or request a free quote

Videos

Key features

Wi-Fi module supplied as standard, comes with 10m extension cables for improved connectivity (can be easily removed) – requires iOS / Android ‘Smart Life’ App

Three preset modes; Powerful mode maintains high heat output for fastest heating, silent mode keeps heat pump below 55% heat output for quietest running, smart mode allows heat pump to use full range of heat output for maximum flexibility and efficiency

9kW and 12kW models come factory fitted with 2.8m mains cable and UK RCD plug suitable for outdoor 13A sockets

Three year parts and labour warranty, seven years on the compressor and heat exchanger (parts only after year three)

1.5 inch female threaded water connections, use the supplied unions for pressure pipe, or you can use optional threaded hose tails for connecting 32mm or 38mm hose

Heats from 5°C to 40°C, can also be used for cooling

All season model works down to -15°C, automatic hot gas defrosting keeps heat pump working even in minus temperatures

Black ABS weather and corrosion resistant cabinet with covered LCD display

Large heat exchanger for increased efficiency in lower temperatures

High efficiency performance with advanced full DC inverter system that automatically controls the running speed of the compressor and the fan

Low noise airstream design for very quiet operation, average sound level 45 dB(A) at one metre

High quality Toshiba or Mitsubishi compressor (see individual specifications)

EEV (Electronic Expansion Valve) throttling technology adjusts the gas flow and increases COP by up to 20%

Spiral Titanium heat exchanger is 40% more efficient than standard titanium heat exchanger

R32 gas for environmentally friendly operation

UK based spares and service

Winter cover included as standard (keeps debris out of unit when not in use)

Documentation

Designed with Koi owners in mind

Heats from 5°C to 40°C

1°C differential to restart (differential below 1°C can affect efficiency)

Factory fitted mains cable on 9kW and 12kW plugs directly into 13A outside socket

10m extension cable on Wi-Fi module for improved connectivity to home Wi-Fi networks (removable if not needed)

Inverter model is suitable for all year round heating / cooling

Large heat exchanger for improved efficiency at lower temperatures

Remote input for external thermostat with probe, for example RS PRO On/Off Temperature Controller

Specifications

Heating Capacity A27/W26
9.03 kW
Heating Capacity A15/W26
5.94 kW
Heating Capacity A28/W28
30,812 BTU/hr
Max. Input Power
0.12 ~ 1.35 kW
Max. Current
6.8A
Minimum Fuse (C Type MCB)
2.8m cable, RCD and UK plug fitted – needs 10A MCB if hardwired
COP A24/W26
6.3 ~ 17.5
COP A15/W26
5.1 ~ 8.2
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Nominal Flow
3-5m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
826mm x 379mm x 552mm
Weight
35Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
12.02 kW
Heating Capacity A15/W26
7.54 kW
Heating Capacity A28/W28
41,014 BTU/hr
Max. Input Power
0.16 ~ 1.86 kW
Max. Current
9.1A
Minimum Fuse (C Type MCB)
2.8m cable, RCD and UK plug fitted – needs 16A MCB if hardwired
COP A24/W26
6.55 ~ 18.2
COP A15/W26
5.17 ~ 8.2
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
4-6m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
826mm x 379mm x 552mm
Weight
37Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
15.25 kW
Heating Capacity A15/W26
10.85 kW
Heating Capacity A28/W28
52,035 BTU/hr
Max. Input Power
0.2 ~ 2.24 kW
Max. Current
11.5A
Minimum Fuse (C Type MCB)
16A
COP A24/W26
7.32 ~ 18.5
COP A15/W26
5.2 ~ 8.5
Voltage
230V
Compressor
Mitsubshi
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
5-7m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
933mm x 401mm x 657mm
Weight
47Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
19.21 kW
Heating Capacity A15/W26
10.85 kW
Heating Capacity A28/W28
65,547 BTU/hr
Max. Input Power
0.23 ~ 2.87 kW
Max. Current
14.48A
Minimum Fuse (C Type MCB)
20A
COP A24/W26
6.53 ~ 18.2
COP A15/W26
5.01 ~ 8.1
Voltage
230V
Compressor
Mitsubishi
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
7-9m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1125mm x 470mm x 707mm
Weight
61Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
27.28 kW
Heating Capacity A15/W26
19.71 kW
Heating Capacity A28/W28
93,083 BTU/hr
Max. Input Power
0.75 ~ 5.22 kW
Max. Current
25.5A
Minimum Fuse (C Type MCB)
32A
COP A24/W26
6.2 ~ 15.0
COP A15/W26
4.61 ~ 8.0
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
10-13m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1125mm x 470mm x 707mm
Weight
66Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)

What is COP?

COP stands for Coefficient of Performance

COP is quoted as a number, such as 5.6

For each kW of energy input, 5.6 x kW would be output

The higher the output, the lower the running costs

Installation

Heat loss

If you are thinking of heating your pool you should cover the pool when not in use as 80% of heat loss occurs through surface evaporation, a separate solar or bubble cover is a worthwhile investment if you don’t have an existing cover.

With an above ground pool it is especially important to keep it covered as these pools are not well insulated against heat loss – additional insulation around the sides and bottom of an above-ground pool can help to retain valuable heat – in fact properly insulating your pool can extend your season or even reduce the size of heat pump required.

The 9kW and 12kW Inverter models come fitted with a 2.8m mains cable, RCD and plug as standard, making them suitable for outdoor sockets, this cable can be removed and the unit can be hardwired if required.

The other heat pumps in the range will require electrical installation by a qualified electrician, the use of a separate MCB (Miniature Circuit Breaker, slow type, C or D curve) is recommended due to increased full load current when the compressor starts up. Full installation guidelines can be found in the user manual including the required fuse rating and cable size.

The electrical connection marked water pump should not to be used for connecting your pump if using a sand filter as flow protection on the heat pump will switch the power off preventing backwash operation (flow is reversed during backwashing).

Water inlet and outlet connections are 1½ inch across the range, the supplied glue socket unions can be easily replaced with optional hose tails for connecting 32mm or 38mm flexible hose.

If the flow rate through your heat pump is too high it can take longer to heat your pool or you may struggle to achieve your desired temperature, our bypass kit for above ground pools optimises the flow rate to maximise the heat transfer to your pool water. A bypass kit also allows the circulation and filtering of pool water without heating and for winterising your heat pump.

The Remora Inverter swimming pool heat pump features built-in Wi-Fi connectivity as standard (requires Wi-Fi network with suitable signal strength) and can be controlled from your smartphone. The ‘Smart Life’ App is available for both iOS and Android smartphones.

Watch our Wi-Fi setup video

The App can be used to view the current pool water temperature, adjust the desired temperature, switch between heating and cooling modes, set the timer and turn the heat pump on and off remotely.

Watch our Wi-Fi extension cable removal video

*Your heat pump will arrive with the Wi-Fi module installed on a 10m extension cable external to the unit, this allows easy setup of the Wi-Fi and also provides the option to place the Wi-Fi module away from the unit if the signal strength is poor. Once the Wi-Fi setup has been completed the module can be placed inside the unit, this is easily achieved by removing the top of the unit and removing the extension cables, please ask us for details – takes less than five minutes to re-position.

Your Remora Inverter swimming pool heat pump should always be installed outside, restrictions on air flow around a heat pump such as dense vegetation or solid surfaces such as sheds, fences or walls will lead to a drop in efficiency and heating ability, it especially important that cooled air can be properly dispersed away from the unit.

Remora heat pumps are designed to be outside and the ABS case provides protection from the weather, when not in use the supplied winter cover should be used to stop leaves and debris entering the heat pump.

The manufacturer literature may state that the heat pump should be positioned above the waterline, the assumption being that pools are in-ground, therefore the heat pump would sit at ground level.

If you have an above-ground pool please position your heat pump at ground level (therefore below the waterline), there is no need to elevate the heat pump.

Caring for your heat pump

We often get asked if you need to service a heat pump, the answer is not unless there is a specific issue. However you should periodically clean the evaporator fins, as dirt and debris will build-up through normal use, over time this will reduce the efficiency of the unit.

Heat pumps should always be winterised (drained of residual water) at the end of the season and covered when not in use.

Lo-chlor Heat Pump Cleaner

Lo-chlor heat pump cleaner removes grease, dirt and other debris, this low foaming heavy duty formula is specifically designed for the cleaning of heat pumps and heat exchangers

✅ Provides better efficiency, lower energy consumption and costs
✅ Longer life of your heat pump
✅ Clean in 10 minutes, without mechanical tools
✅ Protects against corrosion

Product Description

If you’re looking for a premium heat pump for your pool or Koi pond, the Remora Inverter is the intelligent choice, designed to maximise heat output and minimise energy consumption, the Remora delivers efficient all year round heating and cost-effective operation. Plus, enjoy the peace of mind that comes with a three-year parts and labour warranty.

The Remora Inverter has a variable speed compressor and fan, the running speed increases and decreases as necessary to achieve and maintain the required temperature, the result is that your desired temperature will be reached faster and maintained more accurately, making an inverter heat pump both more energy efficient and quieter to run.

The Remora Inverter has been designed to be fully responsive to your pool or ponds heating, or cooling needs, Powerful mode delivers the fastest heating, Silent mode offers quiet overnight running and Smart mode automatically and efficiently maintains your desired water temperature.

Electrical connection is easy with the 9kW and 12kW Remora Inverter heat pumps as they come pre-fitted with a mains cable, RCD and plug, making them suitable for use in 13A outdoor sockets, the rest of the Remora Inverter range requires installation by a qualified electrician.

Wi-Fi connectivity comes as standard, meaning you can control your Remora Inverter heat pump from your smart device, even when you are at not home. Still want to use your pool even though the weather is cooler today than expected? Simply go to the Smart Life App and increase the water temperature, no need to even be near your heat pump.

We Are Rated Excellent on TrustPilot

Remora Inverter Heat Pump with Wi-Fi for Swimming Pools and Koi Ponds

Product description

If you’re looking for a premium heat pump for your pool or Koi pond, the Remora Inverter is the intelligent choice, designed to maximise heat output and minimise energy consumption, the Remora delivers efficient all year round heating and cost-effective operation. Plus, enjoy the peace of mind that comes with a three-year parts and labour warranty.

The Remora Inverter has a variable speed compressor and fan, the running speed increases and decreases as necessary to achieve and maintain the required temperature, the result is that your desired temperature will be reached faster and maintained more accurately, making an inverter heat pump both more energy efficient and quieter to run.

The Remora Inverter has been designed to be fully responsive to your pool or ponds heating, or cooling needs, Powerful mode delivers the fastest heating, Silent mode offers quiet overnight running and Smart mode automatically and efficiently maintains your desired water temperature.

Electrical connection is easy with the 9kW and 12kW Remora Inverter heat pumps as they come pre-fitted with a mains cable, RCD and plug, making them suitable for use in 13A outdoor sockets, the rest of the Remora Inverter range requires installation by a qualified electrician.

Wi-Fi connectivity comes as standard, meaning you can control your Remora Inverter heat pump from your smart device, even when you are at not home. Still want to use your pool even though the weather is cooler today than expected? Simply go to the Smart Life App and increase the water temperature, no need to even be near your heat pump.

Not sure what size heat pump you need?
Use our sizing guide or request a free quote

Videos

Key features

Wi-Fi module supplied as standard, comes with 10m extension cables for improved connectivity (can be easily removed) – requires iOS / Android ‘Smart Life’ App

Three preset modes; Powerful mode maintains high heat output for fastest heating, silent mode keeps heat pump below 55% heat output for quietest running, smart mode allows heat pump to use full range of heat output for maximum flexibility and efficiency

9kW and 12kW models come factory fitted with 2.8m mains cable and UK RCD plug suitable for outdoor 13A sockets

Three year parts and labour warranty, seven years on the compressor and heat exchanger (parts only after year three)

1.5 inch female threaded water connections, use the supplied unions for pressure pipe, or you can use optional threaded hose tails for connecting 32mm or 38mm hose

Heats from 5°C to 40°C, can also be used for cooling

All season model works down to -15°C, automatic hot gas defrosting keeps heat pump working even in minus temperatures

Black ABS weather and corrosion resistant cabinet with covered LCD display

Large heat exchanger for increased efficiency in lower temperatures

High efficiency performance with advanced full DC inverter system that automatically controls the running speed of the compressor and the fan

Low noise airstream design for very quiet operation, average sound level 45 dB(A) at one metre

High quality Toshiba or Mitsubishi compressor (see individual specifications)

EEV (Electronic Expansion Valve) throttling technology adjusts the gas flow and increases COP by up to 20%

Spiral Titanium heat exchanger is 40% more efficient than standard titanium heat exchanger

R32 gas for environmentally friendly operation

UK based spares and service

Winter cover included as standard (keeps debris out of unit when not in use)

Documentation

Designed with Koi owners in mind

Heats from 5°C to 40°C

1°C differential to restart (differential below 1°C can affect efficiency)

Factory fitted mains cable on 9kW and 12kW plugs directly into 13A outside socket

10m extension cable on Wi-Fi module for improved connectivity to home Wi-Fi networks (removable if not needed)

Inverter model is suitable for all year round heating / cooling

Large heat exchanger for improved efficiency at lower temperatures

Remote input for external thermostat with probe, for example RS PRO On/Off Temperature Controller

Specifications

Heating Capacity A27/W26
9.03 kW
Heating Capacity A15/W26
5.94 kW
Heating Capacity A28/W28
30,812 BTU/hr
Max. Input Power
0.12 ~ 1.35 kW
Max. Current
6.8A
Minimum Fuse (C Type MCB)
2.8m cable, RCD and UK plug fitted – needs 10A MCB if hardwired
COP A24/W26
6.3 ~ 17.5
COP A15/W26
5.1 ~ 8.2
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Nominal Flow
3-5m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
826mm x 379mm x 552mm
Weight
35Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
12.02 kW
Heating Capacity A15/W26
7.54 kW
Heating Capacity A28/W28
41,014 BTU/hr
Max. Input Power
0.16 ~ 1.86 kW
Max. Current
9.1A
Minimum Fuse (C Type MCB)
2.8m cable, RCD and UK plug fitted – needs 16A MCB if hardwired
COP A24/W26
6.55 ~ 18.2
COP A15/W26
5.17 ~ 8.2
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
4-6m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
826mm x 379mm x 552mm
Weight
37Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
15.25 kW
Heating Capacity A15/W26
10.85 kW
Heating Capacity A28/W28
52,035 BTU/hr
Max. Input Power
0.2 ~ 2.24 kW
Max. Current
11.5A
Minimum Fuse (C Type MCB)
16A
COP A24/W26
7.32 ~ 18.5
COP A15/W26
5.2 ~ 8.5
Voltage
230V
Compressor
Mitsubshi
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
5-7m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
933mm x 401mm x 657mm
Weight
47Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
19.21 kW
Heating Capacity A15/W26
10.85 kW
Heating Capacity A28/W28
65,547 BTU/hr
Max. Input Power
0.23 ~ 2.87 kW
Max. Current
14.48A
Minimum Fuse (C Type MCB)
20A
COP A24/W26
6.53 ~ 18.2
COP A15/W26
5.01 ~ 8.1
Voltage
230V
Compressor
Mitsubishi
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
7-9m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1125mm x 470mm x 707mm
Weight
61Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
27.28 kW
Heating Capacity A15/W26
19.71 kW
Heating Capacity A28/W28
93,083 BTU/hr
Max. Input Power
0.75 ~ 5.22 kW
Max. Current
25.5A
Minimum Fuse (C Type MCB)
32A
COP A24/W26
6.2 ~ 15.0
COP A15/W26
4.61 ~ 8.0
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
10-13m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1125mm x 470mm x 707mm
Weight
66Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)

What is COP?

COP stands for Coefficient of Performance

COP is quoted as a number, such as 5.6

For each kW of energy input, 5.6 x kW would be output

The higher the output, the lower the running costs

Installation

Heat loss

If you are thinking of heating your pool you should cover the pool when not in use as 80% of heat loss occurs through surface evaporation, a separate solar or bubble cover is a worthwhile investment if you don’t have an existing cover.

With an above ground pool it is especially important to keep it covered as these pools are not well insulated against heat loss – additional insulation around the sides and bottom of an above-ground pool can help to retain valuable heat – in fact properly insulating your pool can extend your season or even reduce the size of heat pump required.

The 9kW and 12kW Inverter models come fitted with a 2.8m mains cable, RCD and plug as standard, making them suitable for outdoor sockets, this cable can be removed and the unit can be hardwired if required.

The other heat pumps in the range will require electrical installation by a qualified electrician, the use of a separate MCB (Miniature Circuit Breaker, slow type, C or D curve) is recommended due to increased full load current when the compressor starts up. Full installation guidelines can be found in the user manual including the required fuse rating and cable size.

The electrical connection marked water pump should not to be used for connecting your pump if using a sand filter as flow protection on the heat pump will switch the power off preventing backwash operation (flow is reversed during backwashing).

Water inlet and outlet connections are 1½ inch across the range, the supplied glue socket unions can be easily replaced with optional hose tails for connecting 32mm or 38mm flexible hose.

If the flow rate through your heat pump is too high it can take longer to heat your pool or you may struggle to achieve your desired temperature, our bypass kit for above ground pools optimises the flow rate to maximise the heat transfer to your pool water. A bypass kit also allows the circulation and filtering of pool water without heating and for winterising your heat pump.

The Remora Inverter swimming pool heat pump features built-in Wi-Fi connectivity as standard (requires Wi-Fi network with suitable signal strength) and can be controlled from your smartphone. The ‘Smart Life’ App is available for both iOS and Android smartphones.

Watch our Wi-Fi setup video

The App can be used to view the current pool water temperature, adjust the desired temperature, switch between heating and cooling modes, set the timer and turn the heat pump on and off remotely.

Watch our Wi-Fi extension cable removal video

*Your heat pump will arrive with the Wi-Fi module installed on a 10m extension cable external to the unit, this allows easy setup of the Wi-Fi and also provides the option to place the Wi-Fi module away from the unit if the signal strength is poor. Once the Wi-Fi setup has been completed the module can be placed inside the unit, this is easily achieved by removing the top of the unit and removing the extension cables, please ask us for details – takes less than five minutes to re-position.

Your Remora Inverter swimming pool heat pump should always be installed outside, restrictions on air flow around a heat pump such as dense vegetation or solid surfaces such as sheds, fences or walls will lead to a drop in efficiency and heating ability, it especially important that cooled air can be properly dispersed away from the unit.

Remora heat pumps are designed to be outside and the ABS case provides protection from the weather, when not in use the supplied winter cover should be used to stop leaves and debris entering the heat pump.

The manufacturer literature may state that the heat pump should be positioned above the waterline, the assumption being that pools are in-ground, therefore the heat pump would sit at ground level.

If you have an above-ground pool please position your heat pump at ground level (therefore below the waterline), there is no need to elevate the heat pump.

Caring for your heat pump

We often get asked if you need to service a heat pump, the answer is not unless there is a specific issue. However you should periodically clean the evaporator fins, as dirt and debris will build-up through normal use, over time this will reduce the efficiency of the unit.

Heat pumps should always be winterised (drained of residual water) at the end of the season and covered when not in use.

Lo-chlor Heat Pump Cleaner

Lo-chlor heat pump cleaner removes grease, dirt and other debris, this low foaming heavy duty formula is specifically designed for the cleaning of heat pumps and heat exchangers

✅ Provides better efficiency, lower energy consumption and costs
✅ Longer life of your heat pump
✅ Clean in 10 minutes, without mechanical tools
✅ Protects against corrosion

Remora Inverter Heat Pump with Wi-Fi for Swimming Pools and Koi Ponds

We Are Rated Excellent on TrustPilot

Remora Inverter Heat Pump with Wi-Fi for Swimming Pools and Koi Ponds

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Payment methods

Payment methods we accept

Become a Poolstar Stockist

This product is ONLY available to Pool and Spa trade customers.

For more information on the full Poolstar pool, spa and wellness range or to speak to us about becoming a stockist please call 01284 658770 or email our sales team.

We are proud to be the official UK & Ireland Poolstar distribution partner.

Download the Poolstar 2025-2026 Catalogue - pdf (73Mb)

Sales and technical help

Not sure what product is right for your application? Need help selecting the right model?

Our sales and service teams are available Monday to Friday, 9am to 5pm

01284 658770

Mon - Fri 9am - 5pm (you can leave a message out-of-hours)

Product code: 55176 Category: Tag:

Product description

If you’re looking for a premium heat pump for your pool or Koi pond, the Remora Inverter is the intelligent choice, designed to maximise heat output and minimise energy consumption, the Remora delivers efficient all year round heating and cost-effective operation. Plus, enjoy the peace of mind that comes with a three-year parts and labour warranty.

The Remora Inverter has a variable speed compressor and fan, the running speed increases and decreases as necessary to achieve and maintain the required temperature, the result is that your desired temperature will be reached faster and maintained more accurately, making an inverter heat pump both more energy efficient and quieter to run.

The Remora Inverter has been designed to be fully responsive to your pool or ponds heating, or cooling needs, Powerful mode delivers the fastest heating, Silent mode offers quiet overnight running and Smart mode automatically and efficiently maintains your desired water temperature.

Electrical connection is easy with the 9kW and 12kW Remora Inverter heat pumps as they come pre-fitted with a mains cable, RCD and plug, making them suitable for use in 13A outdoor sockets, the rest of the Remora Inverter range requires installation by a qualified electrician.

Wi-Fi connectivity comes as standard, meaning you can control your Remora Inverter heat pump from your smart device, even when you are at not home. Still want to use your pool even though the weather is cooler today than expected? Simply go to the Smart Life App and increase the water temperature, no need to even be near your heat pump.

Not sure what size heat pump you need?
Use our sizing guide or request a free quote

Videos

Key features

Wi-Fi module supplied as standard, comes with 10m extension cables for improved connectivity (can be easily removed) – requires iOS / Android ‘Smart Life’ App

Three preset modes; Powerful mode maintains high heat output for fastest heating, silent mode keeps heat pump below 55% heat output for quietest running, smart mode allows heat pump to use full range of heat output for maximum flexibility and efficiency

9kW and 12kW models come factory fitted with 2.8m mains cable and UK RCD plug suitable for outdoor 13A sockets

Three year parts and labour warranty, seven years on the compressor and heat exchanger (parts only after year three)

1.5 inch female threaded water connections, use the supplied unions for pressure pipe, or you can use optional threaded hose tails for connecting 32mm or 38mm hose

Heats from 5°C to 40°C, can also be used for cooling

All season model works down to -15°C, automatic hot gas defrosting keeps heat pump working even in minus temperatures

Black ABS weather and corrosion resistant cabinet with covered LCD display

Large heat exchanger for increased efficiency in lower temperatures

High efficiency performance with advanced full DC inverter system that automatically controls the running speed of the compressor and the fan

Low noise airstream design for very quiet operation, average sound level 45 dB(A) at one metre

High quality Toshiba or Mitsubishi compressor (see individual specifications)

EEV (Electronic Expansion Valve) throttling technology adjusts the gas flow and increases COP by up to 20%

Spiral Titanium heat exchanger is 40% more efficient than standard titanium heat exchanger

R32 gas for environmentally friendly operation

UK based spares and service

Winter cover included as standard (keeps debris out of unit when not in use)

Documentation

Designed with Koi owners in mind

Heats from 5°C to 40°C

1°C differential to restart (differential below 1°C can affect efficiency)

Factory fitted mains cable on 9kW and 12kW plugs directly into 13A outside socket

10m extension cable on Wi-Fi module for improved connectivity to home Wi-Fi networks (removable if not needed)

Inverter model is suitable for all year round heating / cooling

Large heat exchanger for improved efficiency at lower temperatures

Remote input for external thermostat with probe, for example RS PRO On/Off Temperature Controller

Specifications

Heating Capacity A27/W26
9.03 kW
Heating Capacity A15/W26
5.94 kW
Heating Capacity A28/W28
30,812 BTU/hr
Max. Input Power
0.12 ~ 1.35 kW
Max. Current
6.8A
Minimum Fuse (C Type MCB)
2.8m cable, RCD and UK plug fitted – needs 10A MCB if hardwired
COP A24/W26
6.3 ~ 17.5
COP A15/W26
5.1 ~ 8.2
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Nominal Flow
3-5m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
826mm x 379mm x 552mm
Weight
35Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
12.02 kW
Heating Capacity A15/W26
7.54 kW
Heating Capacity A28/W28
41,014 BTU/hr
Max. Input Power
0.16 ~ 1.86 kW
Max. Current
9.1A
Minimum Fuse (C Type MCB)
2.8m cable, RCD and UK plug fitted – needs 16A MCB if hardwired
COP A24/W26
6.55 ~ 18.2
COP A15/W26
5.17 ~ 8.2
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
4-6m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
826mm x 379mm x 552mm
Weight
37Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
15.25 kW
Heating Capacity A15/W26
10.85 kW
Heating Capacity A28/W28
52,035 BTU/hr
Max. Input Power
0.2 ~ 2.24 kW
Max. Current
11.5A
Minimum Fuse (C Type MCB)
16A
COP A24/W26
7.32 ~ 18.5
COP A15/W26
5.2 ~ 8.5
Voltage
230V
Compressor
Mitsubshi
Refrigerant
R32
Noise Level (10m)
<29db
Fan Direction
Horizontal
Nominal Flow
5-7m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
933mm x 401mm x 657mm
Weight
47Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
19.21 kW
Heating Capacity A15/W26
10.85 kW
Heating Capacity A28/W28
65,547 BTU/hr
Max. Input Power
0.23 ~ 2.87 kW
Max. Current
14.48A
Minimum Fuse (C Type MCB)
20A
COP A24/W26
6.53 ~ 18.2
COP A15/W26
5.01 ~ 8.1
Voltage
230V
Compressor
Mitsubishi
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
7-9m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1125mm x 470mm x 707mm
Weight
61Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)
Heating Capacity A27/W26
27.28 kW
Heating Capacity A15/W26
19.71 kW
Heating Capacity A28/W28
93,083 BTU/hr
Max. Input Power
0.75 ~ 5.22 kW
Max. Current
25.5A
Minimum Fuse (C Type MCB)
32A
COP A24/W26
6.2 ~ 15.0
COP A15/W26
4.61 ~ 8.0
Voltage
230V
Compressor
GMCC (Midea/Toshiba)
Refrigerant
R32
Noise Level (10m)
<30db
Fan Direction
Horizontal
Nominal Flow
10-13m³/h
Water Connections
1½ inch
Dimensions (L x W x H)
1125mm x 470mm x 707mm
Weight
66Kg
Wi-Fi Connectivity
Built-in* (Requires Smartphone App)

What is COP?

COP stands for Coefficient of Performance

COP is quoted as a number, such as 5.6

For each kW of energy input, 5.6 x kW would be output

The higher the output, the lower the running costs

Installation

Heat loss

If you are thinking of heating your pool you should cover the pool when not in use as 80% of heat loss occurs through surface evaporation, a separate solar or bubble cover is a worthwhile investment if you don’t have an existing cover.

With an above ground pool it is especially important to keep it covered as these pools are not well insulated against heat loss – additional insulation around the sides and bottom of an above-ground pool can help to retain valuable heat – in fact properly insulating your pool can extend your season or even reduce the size of heat pump required.

The 9kW and 12kW Inverter models come fitted with a 2.8m mains cable, RCD and plug as standard, making them suitable for outdoor sockets, this cable can be removed and the unit can be hardwired if required.

The other heat pumps in the range will require electrical installation by a qualified electrician, the use of a separate MCB (Miniature Circuit Breaker, slow type, C or D curve) is recommended due to increased full load current when the compressor starts up. Full installation guidelines can be found in the user manual including the required fuse rating and cable size.

The electrical connection marked water pump should not to be used for connecting your pump if using a sand filter as flow protection on the heat pump will switch the power off preventing backwash operation (flow is reversed during backwashing).

Water inlet and outlet connections are 1½ inch across the range, the supplied glue socket unions can be easily replaced with optional hose tails for connecting 32mm or 38mm flexible hose.

If the flow rate through your heat pump is too high it can take longer to heat your pool or you may struggle to achieve your desired temperature, our bypass kit for above ground pools optimises the flow rate to maximise the heat transfer to your pool water. A bypass kit also allows the circulation and filtering of pool water without heating and for winterising your heat pump.

The Remora Inverter swimming pool heat pump features built-in Wi-Fi connectivity as standard (requires Wi-Fi network with suitable signal strength) and can be controlled from your smartphone. The ‘Smart Life’ App is available for both iOS and Android smartphones.

Watch our Wi-Fi setup video

The App can be used to view the current pool water temperature, adjust the desired temperature, switch between heating and cooling modes, set the timer and turn the heat pump on and off remotely.

Watch our Wi-Fi extension cable removal video

*Your heat pump will arrive with the Wi-Fi module installed on a 10m extension cable external to the unit, this allows easy setup of the Wi-Fi and also provides the option to place the Wi-Fi module away from the unit if the signal strength is poor. Once the Wi-Fi setup has been completed the module can be placed inside the unit, this is easily achieved by removing the top of the unit and removing the extension cables, please ask us for details – takes less than five minutes to re-position.

Your Remora Inverter swimming pool heat pump should always be installed outside, restrictions on air flow around a heat pump such as dense vegetation or solid surfaces such as sheds, fences or walls will lead to a drop in efficiency and heating ability, it especially important that cooled air can be properly dispersed away from the unit.

Remora heat pumps are designed to be outside and the ABS case provides protection from the weather, when not in use the supplied winter cover should be used to stop leaves and debris entering the heat pump.

The manufacturer literature may state that the heat pump should be positioned above the waterline, the assumption being that pools are in-ground, therefore the heat pump would sit at ground level.

If you have an above-ground pool please position your heat pump at ground level (therefore below the waterline), there is no need to elevate the heat pump.

Caring for your heat pump

We often get asked if you need to service a heat pump, the answer is not unless there is a specific issue. However you should periodically clean the evaporator fins, as dirt and debris will build-up through normal use, over time this will reduce the efficiency of the unit.

Heat pumps should always be winterised (drained of residual water) at the end of the season and covered when not in use.

Lo-chlor Heat Pump Cleaner

Lo-chlor heat pump cleaner removes grease, dirt and other debris, this low foaming heavy duty formula is specifically designed for the cleaning of heat pumps and heat exchangers

✅ Provides better efficiency, lower energy consumption and costs
✅ Longer life of your heat pump
✅ Clean in 10 minutes, without mechanical tools
✅ Protects against corrosion

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★ ★ ★ ★ ★

Excellent products and service

Richard Linstead (organic review)

AES and Simon have been consistently excellent – both in terms of the products they’ve supplied and the service during and after fulfilment. They’re all also genuinely nice people and I strongly recommend them.

★ ★ ★ ★ ★

AES have been fantastic

David Brear (verified purchase)

AES have been fantastic. From helping me get the right thing to helping me make sure I get the most from it! Very very helpful. Highly recommend.

★ ★ ★ ★ ★

Fantastic support

ZSteen (verified purchase)

Fantastic support before, during and after our purchase. Simon was very helpful recommended what we needed for our current setup, and even after when we were having a few teething issues he was always on hand to assist.

★ ★ ★ ★ ★

Helpful and informed

Graham Chester (verified purchase)

Nick was very helpful in sorting out a query we had about a pool bypass kit and how to install the kit. Sent us a diagram by email following a useful telephone conversation. We have now installed a bypass kit and are delighted it’s fully working. Thank you for your help.

★ ★ ★ ★ ★

Great Service

Paul Thompson (verified purchase)

Great service from the outset. Communication was spot on, and the engineers that attended were informative and pleasant. Can't fault anything from start to finish.