Not sure what size heat pump you need? Use our sizing guide or request a free quote
Videos
Introduction to Remora heat pumps
Wi-Fi and Smart Life App setup
Removing Wi-Fi extension cables
Intex hose connection kit
Key features
Wi-Fi module supplied as standard, comes with 10m extension cables for improved connectivity (can be easily removed) – requires iOS / Android ‘Smart Life’ App
Three preset modes; Powerful mode maintains high heat output for fastest heating, silent mode keeps heat pump below 55% heat output for quietest running, smart mode allows heat pump to use full range of heat output for maximum flexibility and efficiency
9kW and 12kW models come factory fitted with 2.8m mains cable and UK RCD plug suitable for outdoor 13A sockets
Three year parts and labour warranty, seven years on the compressor and heat exchanger (parts only after year three)
1.5 inch female threaded water connections, use the supplied unions for pressure pipe, or you can use optional threaded hose tails for connecting 32mm or 38mm hose
Heats from 5°C to 40°C, can also be used for cooling
All season model works down to -15°C, automatic hot gas defrosting keeps heat pump working even in minus temperatures
Black ABS weather and corrosion resistant cabinet with covered LCD display
Large heat exchanger for increased efficiency in lower temperatures
High efficiency performance with advanced full DC inverter system that automatically controls the running speed of the compressor and the fan
Low noise airstream design for very quiet operation, average sound level 45 dB(A) at one metre
High quality Toshiba or Mitsubishi compressor (see individual specifications)
EEV (Electronic Expansion Valve) throttling technology adjusts the gas flow and increases COP by up to 20%
Spiral Titanium heat exchanger is 40% more efficient than standard titanium heat exchanger
R32 gas for environmentally friendly operation
UK based spares and service
Winter cover included as standard (keeps debris out of unit when not in use)
Documentation
Specifications
Manual
Wi-Fi cable removal
Case study: Large pool
Anti-freeze protection logic
Designed with Koi owners in mind
Heats from 5°C to 40°C
1°C differential to restart (differential below 1°C can affect efficiency)
Factory fitted mains cable on 9kW and 12kW plugs directly into 13A outside socket
10m extension cable on Wi-Fi module for improved connectivity to home Wi-Fi networks (removable if not needed)
Inverter model is suitable for all year round heating / cooling
Large heat exchanger for improved efficiency at lower temperatures
Remote input for external thermostat with probe, for example RS PRO On/Off Temperature Controller
Specifications
Heating Capacity A27/W26 |
9.03 kW |
Heating Capacity A15/W26 |
5.94 kW |
Heating Capacity A28/W28 |
30,812 BTU/hr |
Max. Input Power |
0.12 ~ 1.35 kW |
Max. Current |
6.8A |
Minimum Fuse (C Type MCB) |
2.8m cable, RCD and UK plug fitted – needs 10A MCB if hardwired |
COP A24/W26 |
6.3 ~ 17.5 |
COP A15/W26 |
5.1 ~ 8.2 |
Voltage |
230V |
Compressor |
GMCC (Midea/Toshiba) |
Refrigerant |
R32 |
Noise Level (10m) |
<29db |
Nominal Flow |
3-5m³/h |
Water Connections |
1½ inch |
Dimensions (L x W x H) |
826mm x 379mm x 552mm |
Weight |
35Kg |
Wi-Fi Connectivity |
Built-in* (Requires Smartphone App) |
Heating Capacity A27/W26 |
12.02 kW |
Heating Capacity A15/W26 |
7.54 kW |
Heating Capacity A28/W28 |
41,014 BTU/hr |
Max. Input Power |
0.16 ~ 1.86 kW |
Max. Current |
9.1A |
Minimum Fuse (C Type MCB) |
2.8m cable, RCD and UK plug fitted – needs 16A MCB if hardwired |
COP A24/W26 |
6.55 ~ 18.2 |
COP A15/W26 |
5.17 ~ 8.2 |
Voltage |
230V |
Compressor |
GMCC (Midea/Toshiba) |
Refrigerant |
R32 |
Noise Level (10m) |
<29db |
Fan Direction |
Horizontal |
Nominal Flow |
4-6m³/h |
Water Connections |
1½ inch |
Dimensions (L x W x H) |
826mm x 379mm x 552mm |
Weight |
37Kg |
Wi-Fi Connectivity |
Built-in* (Requires Smartphone App) |
Heating Capacity A27/W26 |
15.25 kW |
Heating Capacity A15/W26 |
10.85 kW |
Heating Capacity A28/W28 |
52,035 BTU/hr |
Max. Input Power |
0.2 ~ 2.24 kW |
Max. Current |
11.5A |
Minimum Fuse (C Type MCB) |
16A |
COP A24/W26 |
7.32 ~ 18.5 |
COP A15/W26 |
5.2 ~ 8.5 |
Voltage |
230V |
Compressor |
Mitsubshi |
Refrigerant |
R32 |
Noise Level (10m) |
<29db |
Fan Direction |
Horizontal |
Nominal Flow |
5-7m³/h |
Water Connections |
1½ inch |
Dimensions (L x W x H) |
933mm x 401mm x 657mm |
Weight |
47Kg |
Wi-Fi Connectivity |
Built-in* (Requires Smartphone App) |
Heating Capacity A27/W26 |
19.21 kW |
Heating Capacity A15/W26 |
10.85 kW |
Heating Capacity A28/W28 |
65,547 BTU/hr |
Max. Input Power |
0.23 ~ 2.87 kW |
Max. Current |
14.48A |
Minimum Fuse (C Type MCB) |
20A |
COP A24/W26 |
6.53 ~ 18.2 |
COP A15/W26 |
5.01 ~ 8.1 |
Voltage |
230V |
Compressor |
Mitsubishi |
Refrigerant |
R32 |
Noise Level (10m) |
<30db |
Fan Direction |
Horizontal |
Nominal Flow |
7-9m³/h |
Water Connections |
1½ inch |
Dimensions (L x W x H) |
1125mm x 470mm x 707mm |
Weight |
61Kg |
Wi-Fi Connectivity |
Built-in* (Requires Smartphone App) |
Heating Capacity A27/W26 |
27.28 kW |
Heating Capacity A15/W26 |
19.71 kW |
Heating Capacity A28/W28 |
93,083 BTU/hr |
Max. Input Power |
0.75 ~ 5.22 kW |
Max. Current |
25.5A |
Minimum Fuse (C Type MCB) |
32A |
COP A24/W26 |
6.2 ~ 15.0 |
COP A15/W26 |
4.61 ~ 8.0 |
Voltage |
230V |
Compressor |
GMCC (Midea/Toshiba) |
Refrigerant |
R32 |
Noise Level (10m) |
<30db |
Fan Direction |
Horizontal |
Nominal Flow |
10-13m³/h |
Water Connections |
1½ inch |
Dimensions (L x W x H) |
1125mm x 470mm x 707mm |
Weight |
66Kg |
Wi-Fi Connectivity |
Built-in* (Requires Smartphone App) |
What is COP?
COP stands for Coefficient of Performance
COP is quoted as a number, such as 5.6
For each kW of energy input, 5.6 x kW would be output
The higher the output, the lower the running costs
Installation
If you are thinking of heating your pool you should cover the pool when not in use as 80% of heat loss occurs through surface evaporation, a separate solar or bubble cover is a worthwhile investment if you don’t have an existing cover.
With an above ground pool it is especially important to keep it covered as these pools are not well insulated against heat loss – additional insulation around the sides and bottom of an above-ground pool can help to retain valuable heat – in fact properly insulating your pool can extend your season or even reduce the size of heat pump required.
The 9kW and 12kW Inverter models come fitted with a 2.8m mains cable, RCD and plug as standard, making them suitable for outdoor sockets, this cable can be removed and the unit can be hardwired if required.
The other heat pumps in the range will require electrical installation by a qualified electrician, the use of a separate MCB (Miniature Circuit Breaker, slow type, C or D curve) is recommended due to increased full load current when the compressor starts up. Full installation guidelines can be found in the user manual including the required fuse rating and cable size.
The electrical connection marked water pump should not to be used for connecting your pump if using a sand filter as flow protection on the heat pump will switch the power off preventing backwash operation (flow is reversed during backwashing).
Water inlet and outlet connections are 1½ inch across the range, the supplied glue socket unions can be easily replaced with optional hose tails for connecting 32mm or 38mm flexible hose.
If the flow rate through your heat pump is too high it can take longer to heat your pool or you may struggle to achieve your desired temperature, our bypass kit for above ground pools optimises the flow rate to maximise the heat transfer to your pool water. A bypass kit also allows the circulation and filtering of pool water without heating and for winterising your heat pump.
The Remora Inverter swimming pool heat pump features built-in Wi-Fi connectivity as standard (requires Wi-Fi network with suitable signal strength) and can be controlled from your smartphone. The ‘Smart Life’ App is available for both iOS and Android smartphones.
Watch our Wi-Fi setup video
The App can be used to view the current pool water temperature, adjust the desired temperature, switch between heating and cooling modes, set the timer and turn the heat pump on and off remotely.
Watch our Wi-Fi extension cable removal video
*Your heat pump will arrive with the Wi-Fi module installed on a 10m extension cable external to the unit, this allows easy setup of the Wi-Fi and also provides the option to place the Wi-Fi module away from the unit if the signal strength is poor. Once the Wi-Fi setup has been completed the module can be placed inside the unit, this is easily achieved by removing the top of the unit and removing the extension cables, please ask us for details – takes less than five minutes to re-position.
Your Remora Inverter swimming pool heat pump should always be installed outside, restrictions on air flow around a heat pump such as dense vegetation or solid surfaces such as sheds, fences or walls will lead to a drop in efficiency and heating ability, it especially important that cooled air can be properly dispersed away from the unit.
Remora heat pumps are designed to be outside and the ABS case provides protection from the weather, when not in use the supplied winter cover should be used to stop leaves and debris entering the heat pump.
The manufacturer literature may state that the heat pump should be positioned above the waterline, the assumption being that pools are in-ground, therefore the heat pump would sit at ground level.
If you have an above-ground pool please position your heat pump at ground level (therefore below the waterline), there is no need to elevate the heat pump.
Caring for your heat pump
We often get asked if you need to service a heat pump, the answer is not unless there is a specific issue. However you should periodically clean the evaporator fins, as dirt and debris will build-up through normal use, over time this will reduce the efficiency of the unit.
Heat pumps should always be winterised (drained of residual water) at the end of the season and covered when not in use.
Lo-chlor heat pump cleaner removes grease, dirt and other debris, this low foaming heavy duty formula is specifically designed for the cleaning of heat pumps and heat exchangers
✅ Provides better efficiency, lower energy consumption and costs✅ Longer life of your heat pump
✅ Clean in 10 minutes, without mechanical tools
✅ Protects against corrosion