For more information on our pool heat pump servicing, or to arrange a service visit please call 01284 658770

Pool Heat Pump Servicing

Heat pump servicing
Heat pump servicing

To maintain the effectiveness of your swimming pool heat pump, you may require it to be serviced at periods during your ownership, with prolonged use and continual exposure to the elements it is sometimes necessary to service your heat pump to optimise and maintain its efficiency.

With this in mind we are now pleased to offer on-site pool heat pump servicing, prices for our heat pump servicing start from £300 per visit, prices are dependent on your location, for full details please contact our service team.

Please note this is not a repair service, and therefore your pool heat pump should be in working condition.

Our service engineers are able to diagnose most faults, and we will advise of you of any sensor or gauge readings we take during a service visit that might indicate a potential issue, however our engineers are not able to work on the refrigeration circuit.

When should I consider a pool heat pump service?

  • The heating efficiency has dropped, and it is taking longer to achieve and maintain the set temperature
  • Your heat pump is icing up excessively – this could be a sign air flow through the evaporator coil has reduced and the unit requires attention
  • The evaporator coil on the rear of the unit has never been cleaned and is visibly clogged with dirt and debris
  • Your heat pump has been installed for a few years and you would like the peace of mind that comes from an engineer’s visit to clean the unit, test functionality and check sensors around the F-Gas circuit are reading correctly
  • You would like advice on how to properly look after your heat pump and achieve maximum heating efficiency

For more information on our pool heat pump servicing, including pricing, or to arrange a service visit please call 01284 658770

Before and after pictures

In the slideshow below you can see that the heat pump casing and fan were covered in green algae, the interior of the heat pump was dirty and full of cobwebs and the unit was heavily iced up.

The dirty evaporator coil was reducing air flow and transfer of heat, which also affected the automatic defrost from functioning correctly, and therefore ice was building up.

After the unit was cleaned and dirt and debris were removed from the fan and evaporator coil, efficiency increased and the defrost cycle could operate as normal.

Heat pump servicing
Heat pump servicing
Heat pump servicing
Heat pump servicing
Heat pump servicing
Heat pump servicing
Heat pump servicing

For more information on our pool heat pump servicing, including pricing, or to arrange a service visit please call 01284 658770

Heat pump servicing
Heat pump servicing

Service Visit | what’s included

  • Isolate the power supply
  • Remove front, side and top panels to improve access
  • Use compressed air blower from inside the heat pump to remove loose debris from the evaporator coil
  • Use a high flow vacuum with small crevis adaptors to remove any remaining debris from the evaporator coil
  • Apply Lo-chlor heat pump cleaner with heavy duty formula leaving 10 mins to lift the grease, dirt and remaining debris
  • Rinse the evaporator coil using non-pressurised water i.e. watering can with a rose head
  • Wipe down and clean fan blade, check bearings on the fan motor for free and easy movement
  • Take status readings and check all sensors are reading correctly
  • Remove flow switch and check operation using a test meter to confirm continuity when the flow switch is manually closed
  • If required, complete an insulation resistance test on the compressor
  • Wipe down and clean front, side and top panels before reinstalling them
  • Test run the unit and take current draw reading when compressor is running (inverters at 100% powered)
  • After 10mins of operation, take full status readings to ensure sensor points on the F-Gas circuit are reading correctly
  • Advise the official site contact of any faults or additional works that may be required to ensure the system is fully functional and is operating correctly (not embraced in this agreement)
AES Warehouse with fleet of servicing vehicles outside

Areas Covered

Our engineers most regularly work across East Anglia, Central and Southern England, however we are able to cover most areas, please call for a price.

  • Bedfordshire
  • Berkshire
  • Buckinghamshire
  • Cambridgeshire
  • East Sussex
  • Essex
  • Greater London
  • Hampshire
  • Hertfordshire
  • Kent
  • London
  • Norfolk
  • Northamptonshire
  • Oxfordshire
  • Suffolk
  • Surrey
  • West Sussex

Health and safety accreditation

We are pleased to have gained a SMAS Worksafe certificate. This means that we have met the SSIP core criteria recognised by the HSE and other SSIP accreditation schemes.

Meeting the SSIP Core Criteria demonstrates that we are serious about H&S and have (and use) an effective H&S Management System to ensure that any work they are engaged in is, so far as reasonably practical, carried out without risk to health and safety.

Automated Environmental Systems Ltd has demonstrated compliance with the CHAS standards in line with SSIP Core Criteria and UK H&S Legislation and has been awarded accreditation to the requirements of the CDM Regulations 2015.